I do watch A LOT of basketball. What I have learned is to not put my trust mostly in my eyes. I lean in to the analytics because they give you a lot more insight into what is truly happening. Here is the barttorvik profile as of this moment.
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The offense and defense efficiencies, while they are at least in the top 100, are 17th and 16th rated in the B10. They are not shooting the ball from the field at all well, but make up for it a bit by having a relatively low percentage of turnovers and a good rate of getting to the line. However, once they get to the line, they are atrocious (as everyone can see). They are bad on the defensive boards (as you've correctly observed), but they've turned over opponents and blocked shots well.
Or should we just trust in how they look? In god we trust, all others bring data.