Bad:
Parking. We park at the law school, Lot 86. I drove by it earlier in August and saw that it was under construction. When I called the Parking department and asked if it was going to be done on time, the person who answered the phone had no idea what I was talking about, and when I asked to talk to her supervisor because I was concerned about my tailgating spot, she hung up on me.
Called back a few days later. And the lady says, "Why do people keep calling about that, how am I supposed to know." I responded that they are the parking department and should know. She finally let me leave a voicemail to her boss, who never returned my call. I did receive a call a few days before the game stating that we would have to park at a new lot, 13, and that it was on the east bank. When I asked where exactly it was, he couldn't tell me, but that it was by a medical building. He said an email would be sent, it never arrived. Thankfully, I knew someone who worked at U Market Services and he told me where the lot was. I can't believe that the parking department would be that incompetent. Just ridiculous.