INC: It's Official: Open-Plan Offices Are Now the Dumbest Management Fad of All Time
As my colleague Jessica Stillman pointed out last week, a new study from Harvard showed that when employees move from a traditional office to an open plan office, it doesn't cause them to interact more socially or more frequently.
Instead, the opposite happens. They start using email and messaging with much greater frequency than before. In other words, even if collaboration were a great idea (it's a questionable notion), open plan offices are the worst possible way to make it happen.
Previous studies of open plan offices have shown that they make people less productive, but most of those studies gave lip service to the notion that open plan offices would increase collaboration, thereby offsetting the damage.
The Harvard study, by contrast, undercuts the entire premise that justifies the fad. And that leaves companies with only one justification for moving to an open plan office: less floor space, and therefore a lower rent.
But even that justification is idiotic because the financial cost of the loss in productivity will be much greater than the money saved in rent. Here's an article where I do the math for you. Even in high-rent districts, the savings have a negative ROI.
More important, though--if employees are going to be using email and messaging to communicate with co-workers, they might as well be working from home, which costs the company nothing.
In fact, work-from-home actually saves money because then employees can live in areas where housing is more affordable, which means you can pay them a smaller salary than if you force them to live in, say, a high-rent district like Santa Clara, California.
So there it is. Companies have spent billions of dollars to create these supposedly-collaborative workplaces and the net effect has been for those same companies to suffer billions of dollars in lost productivity.
https://www.inc.com/geoffrey-james/...e-now-dumbest-management-fad-of-all-time.html
Go Gophers!!