Bayfieldgopher
Well-known member
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- Nov 20, 2008
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No question that the UM was embarrassed by CBS failure to broadcast the Bucknell game. The SDSU game came through very well last night so maybe they fixed the problem. However, the inability for CBS to get the Bucknell game out and the first part of the Augustana game to its subscribers is inexcusable.
In the meantime, I will check out the other link that viewers used to view last nights game.
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"I want to thank you for your e-mail regarding the failure of the Gopher All-access streaming service during last Friday's men's basketball game. We have spent the past few days working with the Big Ten Network and CBS Interactive to fully understand where the problems occurred. We do believe the technical issue has been identified and fixed. Tonight's men's basketball game was available on-line and we did not have any issues in the delivery.
The end result from last Friday is that we did not deliver the service that we said we would--No excuses. We expect to talk again on Tuesday with our partners about finding a solution to the customer service issue that was created. We will be in contact with you again in the next few days. We sincerely apologize for the streaming issues and we appreciate your patience."
Regards,
Jason LaFrenz
Associate Athletics Director - External Relations
In the meantime, I will check out the other link that viewers used to view last nights game.
*************************
"I want to thank you for your e-mail regarding the failure of the Gopher All-access streaming service during last Friday's men's basketball game. We have spent the past few days working with the Big Ten Network and CBS Interactive to fully understand where the problems occurred. We do believe the technical issue has been identified and fixed. Tonight's men's basketball game was available on-line and we did not have any issues in the delivery.
The end result from last Friday is that we did not deliver the service that we said we would--No excuses. We expect to talk again on Tuesday with our partners about finding a solution to the customer service issue that was created. We will be in contact with you again in the next few days. We sincerely apologize for the streaming issues and we appreciate your patience."
Regards,
Jason LaFrenz
Associate Athletics Director - External Relations